FAQ

What is a Criminal History Check?

A National Criminal History Check (NCHC), now known as a Nationally Coordinated Criminal History Check (NCCHC) is a document that lists an individual’s disclosable court outcomes and pending charges sourced from the databases of all Australian police jurisdictions. Certain convictions, such as spent or juvenile convictions, may not be disclosed on a NCHC in accordance with the legislation of the various police jurisdictions.

National Criminal History Checks may also be referred to as:
• Nationally Coordinated Criminal History Check (NCCHC)
• National Police History Check (NPHC)
• National Criminal History Check
• National Criminal Record
• National Criminal Record Check
• Police Check 

How long does a Criminal History Check Take?

The majority of our National Criminal History Checks are processed, with the results returned within 10 minutes to an hour, or one business day, assuming the correct information is provided.

Approximately 30% of all National Criminal History Checks submitted in Australia are referred for manual processing. If this occurs, your result may take from 1 – 10 business days, to be returned. Please take in to account that neither you or Independent Voice can predict if your check will be referred and as such, we suggest you place your order at least 10 business days before you require your result.

How long does my Criminal History valid ?

National Criminal History Checks (NCHC) are ‘point in time’ checks and are current as of the date of issue. A National Criminal Check has no period of validity; it is up to employers and organisations discretion to determine the period of time for which they will accept a NCHC.

What will be included in my Criminal History Check?

A National Criminal History Check involves identifying and releasing any Police history information held about an individual, from all Australian States and Territories.

The results will indicate either:
• No Disclosable Court Outcomes (NDCO) – to indicate that there is no Police History Information that is held or that can be released
• Disclosable Court Outcomes (DCO) – to indicate that Police History Information exists that can be released.

The Criminal History Information may include:
o Charges
o Court convictions – including any penalty or sentence
o Findings of guilt with no conviction
o Court appearances
o Good behaviour bonds or other court orders
o Pending matters awaiting court hearing
o Traffic offences